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Terms & Conditions

Last updated: 02/08/2025

These Terms & Conditions govern your use of the East St Kilda Dental website, booking system, and any services we provide. By accessing our website, booking an appointment, or engaging our services, you agree to these terms.

 

1. General Information

  • East St Kilda Dental provides general dental and oral health services in accordance with Australian laws and professional standards.

  • Information on our website is intended as general guidance only and should not be considered professional medical advice. For personalised care, please book a consultation with one of our dentists.

 

2. Appointments and Cancellations

  • Appointments can be made online, over the phone, or in person.

  • If you need to cancel or reschedule, we kindly request at least 24 hours’ notice.

  • Late cancellations or missed appointments may incur a fee.

 

3. Payment and Health Funds

  • Payment for services is required on the day of treatment unless otherwise agreed.

  • We accept a variety of payment methods, including EFTPOS, credit cards, and approved health fund claims via HICAPS.

  • Any “gap free” or special offers apply only if you meet the stated eligibility criteria.

 

4. Offers, Promotions, and Pricing

  • From time to time, we may run promotions (such as the $149 cleanup offer). These will have specific terms, including eligibility requirements and expiry dates.

  • All prices listed on our website are in Australian dollars (AUD) and include GST where applicable.

  • Prices may change without notice, but confirmed appointment quotes will be honoured.

 

5. Treatment Plans and Results

  • Treatment plans will be discussed with you before commencing care. You will receive an outline of the proposed treatment, costs, and expected outcomes.

  • Results vary between individuals and cannot be guaranteed, as they depend on your specific oral health and lifestyle factors.

 

6. Liability

  • While we take every reasonable step to provide safe and effective treatment, East St Kilda Dental will not be liable for loss or damage (whether direct, indirect, or consequential) arising from treatment, except where required by law.

  • Our liability is limited to the maximum extent permitted under Australian Consumer Law.

 

7. Website Use

  • You may use our website for lawful purposes only.

  • You must not engage in any activity that disrupts or interferes with the site’s operation, including the introduction of viruses, malware, or other harmful code.

 

8. Privacy

  • We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, store, and use your personal information.

 

9. Changes to These Terms

We may update these Terms & Conditions from time to time. The updated version will be posted on our website with the “last updated” date.

 

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

East St Kilda Dental
Address: 364 Dandenong Rd, East St Kilda, VIC 3183
Phone: (03) 9527 3678